Makers of at-home DNA test kits seek to help customers cope with surprising, life-changing results

By Sandra Temko – ABC News 01/30/2019

\”…Millions of people have taken home DNA test kits, some with surprising, even shocking results. What’s it like to work at a company call center explaining sensitive discoveries to stressed-out customers? “Good Morning America” went behind the scenes with the customer service team at 23andMe to find out. …\”

Read the entire article: https://abcnews.go.com/GMA/Living/makers-home-dna-test-kits-seek-customers-cope/story?id=60709941